Read full return policy People have to feel their company has done everything possible to keep them safe before they will return,” she says. It’s impossible to look at only one piece of that system to make decisions.”. This policy describes the types of information we may collect from you or that you may provide when you visit www.steelcase.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information. Do you have a chair you want to sell us? As a result, the Steelcase “return to the workplace team” decided it would take a strong position on safety from the start and relax it later, if the conditions and the science-based evidence allow, explains Dark. I looked at their return policy and noticed that they may charge a 20% restocking fee. Good Design Award Winner 2018 *Variance in international shipping times may impact final delivery dates. If you wish to make use of the 30-day money back guarantee, please contact support at https://support.steelseries.comwho will guide you through the process. But communication began months ago – before people were sent home. Some workstations have been marked with signage to communicate the space should not be used. There are countless benefits to having a place to bring people together. While some employees who are unaccustomed to this practice have expressed hesitation, Dark says that the company has learned from operations teams who have already returned that “the first four days are the hardest and then people get used to the face … To create the necessary six foot/2-meter distance and decrease density, furniture was pulled further away from each other where possible or removed completely. Best-in-class ergonomics, comfort and Steelcase quality, in a range of finish choices. This includes free return shipping and no restocking fees. We hope you’ll love your new furniture products, but in the event that something’s not quite right, here’s how we can help: Chairs: free returns within … *Variance in international shipping times may impact final delivery dates. Buying it with a credit card is added protection too. What’s the future of work and the workplace post-COVID? Steelcase is a great organization to work with, and I know they are doing everything they can to stand behind their products to their customers that are purchasing online. Stated lead times are indicative a faucets, soap dispensers, bottle filling stations, etc.) Products may be subject to a 20% restocking fee. 5 months ago. Ongoing, frequent communication is key to successfully bringing people back to the office. As governments gradually relax stay-at-home restrictions, organizations are planning and starting to welcome their employees back into the office. So, we are actively preparing ourselves and helping our clients prepare for the return to the office. Steelcase Inc. (“Company”, “we” or “us”), respects your privacy and we are committed to protecting it through our compliance with this policy. “Being in the office is a tangible way to meet that need; so, we strive to find ways to do so safely because employees told us they need more certainty before they return. Employees really care about this issue and we learned it’s a polarizing topic.”. Best-in-class ergonomics, comfort and Steelcase quality, in a range of finish choices. Maybe you miss the office. :), David Crandall - Crandall Office Furniture - https://www.crandalloffice.com/, More posts from the OfficeChairs community, r/OfficeChairs is a place for all things office chairs. These spaces are expected to be very popular since people will not need to wear face coverings as long as they are a minimum of six feet/two meters apart. Check smartfurniture. Our furniture is inspired by innovative research in workspace design. The company has also added sanitation caddies throughout the campus, so employees can self-clean spaces before and after use. Also, try not to stain the chair during the 30-day trial. Ships in 10 - 15 business days I returned a chair and it was as easy as they advertise. Sustainable. A new app is being developed for food service that will allow people to order food and have a “curbside pickup” within the facility. It empowers teams to reconfigure their space on demand, making it easy to shift from a brainstorm to a workshop, or from a daily stand-up to a sprint review. The chair should be in resellable condition. I found the following in their return policy, which leads me to believe its only on non-chair purchases: Chairs: free returns within 14 days of receipt, in original packaging and in new condition. Return policies can be a pain, but two of the top brands in the game do have the best return policies. All Steelcase chairs come with a 30-day money back guarantee. Use the Global Products Warranty with customers who purchase select products for install around the world where the same warranty is required, regardless of location. It retains everything that’s valued in a chair, while making it attainable for everyone. 2020. According to Armbruster, Steelcase is deploying a user-centered design approach, like the one it uses in its innovation practice, to address the problem. The company is sending all employees a package of face coverings to their homes, which will be accompanied with a letter explaining why the company felt it was necessary to introduce their use. Both companies will cover the return shipping charges. Warranty. Sustainable. Or maybe your home office isn’t working out. Steelcase Gesture With Headrest Inspired by the natural movement of the head and neck, Gesture headrest offers an unprecedented range of motion that not only provides superior comfort and support, but also more choice and control over work postures. December. We wanted data to drive our decisions. “We’re all dealing with something new and learning every day,” says Sara Armbruster, vice president, strategy. Stated lead times … For this reason, and based on governmental recommendations, Steelcase decided to make face coverings mandatory for the initial return to the office. An authorized reseller not only distributes the products, but also provides the consumer all of the technical support, warranty repairs, after-warranty service, and well everything a consumer associates with what a manufacturer should do. We’re thoughtfully considering all the components of the situation and the needs of all stakeholders before we develop a point of view,” she says. Whatever the case, we can help your home office work just as hard as you do. Armbruster is leading the cross-functional core team responsible for Steelcase’s overall global COVID-19 response. Dr. Lydia Bourouiba shares how she began researching disease transmission and what inspires her work with the Fluid Dynamics of Disease Transmission Laboratory at MIT. Side note: if you're buying from Steelcase they have a great return policy. The chair must be returned in new condition in the original packaging to receive the full refund. All Steelcase chairs come with a 30-day money back guarantee. This is a category that … just hang on to the box because Steelcase, unlike Herman Miller, won't send you a free replacement box for you to ship the chair back in. herman miller aeron vs steelcase gesture. Steelcase’s overall global COVID-19 response. We share the latest updates in our Navigating What’s Next series below. Contact Us. Highly responsive, Gesture is engineered to adapt to fit people of all shapes and sizes, with intuitive adjustments to … On 25th December 2020 By . “In meeting and project rooms we removed 50% of the seating and are providing people with social distancing sticks to remind them not to get too close to each other,” says White. And I haven’t really given it that much time. I was able to return my Gesture bought in the U.S. from Steelcase's website and get a full refund (I got a Leap instead). Returning the chairs back to Steelcase was hassle-free, and they issued 100% refunds each time. The Steelcase Gesture includes one of … You get a 30-day return period from the date of purchase for you to try and test the chair. Visual cues on walls and floors remind people to stay at a distance as well as indicate recommended traffic patterns in busy corridors to avoid face-to-face contact. 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